Multi-OEM Certified Woman-Owned Business
Insurance Claim Experts - City Side Auto Body

Insurance Claim Experts

We handle all the paperwork and work directly with your insurance company. You focus on getting back on the road.

(301) 868-8100

We Work With All Insurers

Trusted by Major Insurance Companies

No matter who your insurance provider is, we handle the entire process. We work with all major carriers and accept all insurance claims.

State Farm
GEICO
Progressive
Allstate
AAA
Farmers
Liberty Mutual
Nationwide
Travelers
USAA
Kemper
Erie Insurance
Auto-Owners
American Family

Don't see your insurer? We work with all insurance companies — call us at (301) 868-8100

Why Choose Us

Insurance Made Simple

Most body shops just accept insurance. We're insurance claim experts. We advocate for proper repairs, handle every piece of paperwork, and communicate directly with your adjuster so you don't have to.

Direct Billing

We handle 100% of the insurance paperwork and bill your insurer directly. No chasing claims on your end.

Claim Advocacy

We work for you, not the insurance company. We fight for proper repairs using manufacturer-recommended parts and procedures.

Rental Coordination

We coordinate rental car arrangements through your insurance coverage so you stay mobile.

Fast Approvals

Our multi-OEM certifications and I-CAR Gold Class status mean faster claim approvals and fewer delays.

City Side Auto Body insurance claim process
Lifetime
Warranty on body and paint repairs

Know Your Rights

Your insurance company may suggest their "preferred" shops, but you have the legal right to choose any repair facility. Don't let your insurer steer you to a shop that cuts corners. Choose a shop that fights for proper repairs.

  • You choose where your car gets repaired — not your insurance company
  • We use manufacturer-recommended parts and approved repair procedures
  • Multi-OEM certified — your car is repaired to factory specifications
  • We handle supplement negotiations when hidden damage is found

Frequently Asked

Insurance Questions

Will my insurance cover the repairs?

Yes. We work with all insurance companies and will handle the paperwork for you. You always have the right to choose your shop — your insurance company cannot require you to go elsewhere.

What if additional repairs are needed after the estimate?

Sometimes hidden damage is revealed during disassembly. We'll update your insurance and provide a revised repair plan. We handle the entire supplement negotiation so there are no surprises for you.

Can I get a rental car while my vehicle is being repaired?

Yes. Many insurance policies cover rentals, and we can help arrange one. We coordinate directly with your insurance company to make the process seamless.

Do you offer a warranty on repairs?

Yes. We provide a lifetime warranty on body and paint repairs for as long as you own your vehicle. Our I-CAR Gold Class certification and multi-OEM certifications mean your vehicle is repaired to the highest industry standards.

How do I pay for the repairs?

We accept insurance payments, major credit cards, and cashier's checks. For insurance claims, we bill your insurer directly so you only pay your deductible.

How long will repairs take?

It depends on the damage and parts availability. Minor repairs may take a few days, larger collision jobs may take longer. We keep you updated every step of the way.

🔧 Our 7-Step Repair Process

From estimate to delivery, we follow a meticulous process to ensure your vehicle is restored to perfection.

Learn About Our Process
Step 1
Estimate & Assessment
Step 2
Insurance Approval
Step 3-6
Repair & Refinish
Step 7
Final Detail & Delivery

Ready to File a Claim?

We'll guide you through the entire process, handle all the paperwork, and get your vehicle back to factory condition — backed by our lifetime warranty.

Contact Us

Need immediate assistance?

(301) 868-8100