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5 Steps to Take Before Your Auto Collision Shop Visit

Published January 20, 2024
City Side Auto Body • I-CAR Gold Class

Be Prepared for a Smooth Repair Experience

Proper preparation before visiting City Side Auto Body can save you time, reduce stress, and ensure your repairs go smoothly. Here's your complete checklist.

Step 1: Document Everything

At the Accident Scene (If Safe)

  • Take photos from multiple angles
  • Photograph all vehicles involved
  • Document road conditions and traffic signs
  • Get contact info from witnesses
  • Note the exact location and time

Additional Documentation

  • Police report number (if applicable)
  • Other driver's insurance information
  • Your insurance policy details
  • Any medical treatment records

Step 2: Contact Your Insurance Company

Call your insurer as soon as possible after the accident. They'll provide a claim number and explain your coverage. Remember: you have the right to choose City Side Auto Body for repairs, regardless of insurance recommendations.

Step 3: Gather Important Items

Bring to Your Appointment:

  • Driver's license
  • Vehicle registration
  • Insurance cards
  • Claim number
  • Keys (including spares)
  • Photos of damage

Step 4: Clean Out Your Vehicle

Remove all personal items from your car including:

  • Valuables and electronics
  • Garage door openers
  • Work badges or parking passes
  • Personal documents
  • Child seats (if not damaged)

Step 5: Plan Your Transportation

Arrange how you'll get home and to work while your car is being repaired. Ask about rental car options - we can help coordinate with your insurance for rental coverage.

Pro Tip

Schedule your estimate appointment early in the week for faster processing. Our team at City Side Auto Body provides free estimates and works directly with all insurance companies.

Ready to Get Your Vehicle Repaired?

Trust City Side Auto Body for all your collision repair needs. Woman-owned, I-CAR Gold Class certified, and committed to excellence.

Last Updated: November 12, 2025

City Side Auto Body • 6320 Aaron Lane, Clinton, MD 20735 • Woman-Owned • I-CAR Gold Class Certified • All Insurance Accepted