6 of Your Collision Repair Questions Answered

Your Top Collision Repair Concerns Addressed

City Side Auto Body answers the questions we hear most often from customers about the collision repair process.

1. How Long Will My Repair Take?

Typical Timelines

• Minor damage: 2-3 days
• Moderate repairs: 5-7 days
• Major collision: 2-3 weeks
• Frame damage: 3-4 weeks

Factors Affecting Time

• Parts availability
• Paint curing time
• Hidden damage discovery
• Insurance approval
• Shop workload

2. Will My Car Be the Same After Repair?

With professional repair, YES!

• Factory specifications restored
• OEM or equivalent parts used
• Paint matched precisely
• Safety systems recalibrated
• Warranty backs quality

3. Can I Choose My Own Repair Shop?

Absolutely! It's your legal right.

• Insurance cannot force shop choice
• You're not required to get multiple estimates
• "Preferred" shops are optional
• Choose based on quality and trust

4. What If Hidden Damage Is Found?

Our Process

1. Stop work immediately
2. Document with photos
3. Contact you with findings
4. Submit supplement to insurance
5. Get approval before proceeding

5. Will This Affect My Car's Value?

Minimizing Impact

• Professional repairs maintain value better
• Keep all repair documentation
• Consider diminished value claim
• Quality repairs are often undetectable

6. Do I Have to Pay My Deductible Upfront?

Not at City Side Auto Body!

• Pay when picking up vehicle
• We bill insurance directly
• Multiple payment options available
• Never pay for repairs in advance